Why DM Sellers Need a Better Way to Get Paid
You made the sale. The customer said "I'll take it." Now comes the hard part — actually getting paid.
For most DM sellers, the payment process looks something like this: you tell the customer your Venmo handle, they say they will send it, and then you wait. Sometimes the payment comes right away. Sometimes it takes days. Sometimes it never comes at all.
The Real Cost of Payment Friction
Every extra step between "I want it" and "I paid" is a chance for the sale to fall through. When you tell a customer to "send $45 to @myhandle on Venmo," they have to:
- Open a different app
- Search for your username
- Enter the amount
- Add a note so you know what the payment is for
- Confirm and send
That is five steps in a separate app. Every step is a chance for them to get distracted, second-guess the purchase, or simply forget.
What Works Better
The best DM sellers reduce payment friction by including everything in one message: what the customer ordered, the total, and exactly how to pay. No back-and-forth. No "what's your Venmo again?"
Here is what a good payment message looks like:
Hey! Here is your order:
1x Blue Hoodie (M) — $45.00 Shipping — $5.00 Total: $50.00
Send $50.00 to @yourhandle on Venmo (note: Order #1234)
This message has everything the customer needs to pay immediately. The order details confirm what they are buying, the total is clear, and the payment instructions are specific.
Stop Writing These Messages by Hand
The problem is that writing these messages manually for every order takes time. You have to calculate totals, look up your payment details, and type it all out — for every single customer.
TxThis does this automatically. Paste the DM conversation, and it generates the order summary with your payment info included. Copy the reply and paste it back into the conversation. Done.
You Do Not Need an Online Store
Some sellers think the solution is to set up a Shopify store or Etsy shop. But if your customers are buying through DMs, that is where the sale should happen. Forcing them to a website adds friction and feels impersonal.
TxThis lets you keep selling through DMs while getting the organization of a proper order system. No store, no setup, no monthly fees.
Get started free and see how much time you save on your next DM order.